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Frequently Asked Questions

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I am currently providing all sessions remotely (online or over the telephone) and otherwise available as usual.

Please feel free to contact me directly with any questions or concerns.

What is your approach?

This is one of my favourite questions. While I have extensive training and experience in a variety of therapies and modalities, the specific approach I take largely depends on what each individual person brings to work on in counselling. My primary concern is always meeting the specific goals of my clients. Starting with your outcome in mind, I will collaborate with you to determine how we can best get what you want out of your sessions. We are all unique in how we relate to our experience, and I strive to tailor my approach to your needs. At the heart of my work is the quality of the relationship I develop with each person. Creating a safe, non-judgmental, empathic and confidential space is the most important aspect of our work together.

How do I schedule an appointment?

The best way is to email me at cory@epsiloncounselling.ca to book an appointment. 

Are you available for online sessions?

Yes, all my sessions take place online (on Zoom) or over the telephone.

What if I have questions that I would like to ask before deciding to book a session?

No problem! I offer a free 30-minute initial consultation with no obligation. I will be glad to talk with you about your situation and answer any questions you have before you decide if you want to book a full session with me.

When are you available for bookings?

Appointments are available on Tuesday through Saturday. Some evening sessions can be arranged.

How long are your sessions?

Sessions are typically 75 minutes in duration.  

What are your fees?

My rate is $125 per session.

Payment is requested at the completion of each session.

eTransfers and most major credit cards are welcome forms of payment.

Are your fees covered by insurance?

Services may be covered in full or in part by your health insurance or extended benefits plan.

I hold the designations of Registered Social Worker with the BC College of Social Workers (RSW #10630) and the Saskatchewan Association of Social Workers (RSW #2256); Registered Clinical Counsellor with the BC Association of Clinical Counsellor (RCC #12047); and Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association (CCC #10008074).

Please check with your insurance provider with the following questions:

  • Does my coverage include counselling services provided by an RSW, RCC, or CCC?

  • What is my deductible?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session or dollar amount for the year?

  • Is approval required from my primary care physician?

I will provide appropriate receipts for your payment that can be submitted with your claim for reimbursement from your insurance provider.

Do you have a sliding scale?

There are some instances when clients have demonstrated a commitment to ongoing counselling but have financial constraints. I do reserve a few spots where alternative arrangements can be made.

Do you have a student rate?

Yes, I offer a reduced rate for students currently enrolled in courses at post-secondary institutions. Please contact me for details.

Are your services coverered under NIHB?

Yes, I am an authorized service provider for the Non-Insured Health Benefits (NIHB) program, which provides eligible First Nations and Inuit clients with coverage for counselling servies. For more information, please please click here for the program’s website.

Are you authorized to provide counselling funded by victim services?

Yes, I am an authorized service provider for the BC Crime Victims Assistance Program and the Saskatchewan Victim Services Program.

Do you provide EMDR Therapy?

Yes. I am an EMDR Certified Therapist and EMDR Therapy is a key aspect of my practice. See the EMDR Therapy section for details.

I found your profile on the Multidisciplinary Association for Psychedelic Studies (MAPS) website on their psychedelic integration list. Does this mean that you provide psychedelic-assisted psychotherapy?

No. Integration sessions are intended to assist people with processing their psychedelic experiences after the fact. Currently, psychedelic use for psychotherapy is not legal in Canada, except where exemptions have been authorized by Health Canada for research purposes. So psychedelic-assisted psychotherapy is not a service I offer in my practice at this time.

What if I have to cancel a session?

Please provide me with 24 hours notice if you need to cancel an appointment. This will prevent cancellation fees and allow me to offer the time to another person.

Are counselling fees tax deductible? 

Registered Social Workers are listed as ‘Authorized Medical Practitioners’ by the Canada Revenue Agency. As such, counselling fees might be tax deductible as medical expenses. Please consult with an appropriate professional to determine if this will apply to your case.

Does your practice adhere to a professional code of ethics?

My practice is guided by the Canadian Association of Social Workers (CASW) Code of Ethics, the Canadian Counselling and Psychotherapy Association (CCPA) Code of Ethics and the BC Association of Clinical Counsellors (BCACC) Code of Ethical Conduct and Standards of Clinical Practice.

Is what I tell you kept private? How do you protect my confidentiality?

One of the most important factors in counselling is trust that what is discussed will remain confidential. This is of extreme importance to me and any information you share with me will kept strictly private.

There are some instances, however, where I may be legally and ethically obligated to bring others into the situation. This may only occur when:

  • There is reason to believe an individual is at imminent risk of harming themselves or another person.

  • There is reason to believe a child (19 years or younger) or vulnerable person is in need of protection.

  • If I am subpoenaed to court.

  • If you request that I share information with another professional and provide written consent.